@import url("https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&display=swap");:root{--tk-blue:#003580;--tk-yellow:#ffc300;--bg-deep:#000208}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Outfit,sans-serif;background:var(--bg-deep);color:white}.simulation-root,body{overflow-x:hidden;overflow-y:auto}.simulation-root{position:relative;width:100vw;height:100vh;background:#000}.customer-card-container{display:flex;justify-content:center;align-items:center;height:34vh;margin-top:120px;position:relative;z-index:10}.cinematic-stage-bg{position:absolute;inset:0;background-size:cover;background-position:50%;z-index:0;transition:all 1.8s cubic-bezier(.4,0,.2,1)}.cinematic-stage-bg.blurred{filter:brightness(.8) saturate(1.1);transform:scale(1)}.stage-vignette{position:absolute;inset:0;background:radial-gradient(circle at center,transparent,rgba(0,0,0,.85));z-index:1;pointer-events:none}.stage-hud-top{position:relative;z-index:100;display:flex;justify-content:space-between;padding:40px 60px;background:linear-gradient(180deg,rgba(0,0,0,.9),transparent)}.brand-zone{display:flex;gap:20px;align-items:center}.tk-logo-badge{height:45px;width:45px;background:var(--tk-yellow);border-radius:50%;box-shadow:0 0 30px rgba(255,195,0,.2)}.scenario-label h1{font-size:1.1rem;letter-spacing:1px;font-weight:800;text-transform:uppercase}.scenario-label span{font-size:.75rem;color:var(--tk-yellow);font-weight:700}.status-indicators{display:flex;gap:15px}.ind-pill{background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.1);padding:10px 22px;border-radius:30px;backdrop-filter:blur(10px);font-size:.8rem;font-weight:700}.ind-pill.loc{color:#4ade80;display:flex;gap:10px;align-items:center}.stage-characters{flex:1;position:relative;height:100%;z-index:10}.seamless-wrap{position:absolute;pointer-events:none}.character-mask{position:relative;width:450px;height:600px;overflow:hidden;margin:0 auto}.character-img{width:100%;height:100%;object-fit:contain}.pos-customer-entrance,.pos-employee-entrance{left:calc(50% - 225px);bottom:12vh}.virtual-desk{bottom:0;height:18vh;background:linear-gradient(180deg,rgba(255,255,255,.7),rgba(230,230,230,.9));backdrop-filter:blur(15px);border-top:15px solid #003580;z-index:25;box-shadow:0 -20px 50px rgba(0,0,0,.5)}.virtual-desk,.virtual-desk-top{position:absolute;left:0;width:100vw;pointer-events:none}.virtual-desk-top{bottom:18vh;height:15px;background:#ffc300;z-index:26;box-shadow:0 -5px 15px rgba(255,195,0,.3)}.ots-foreground-blurred{position:absolute;left:-8vw;bottom:-20vh;height:140vh;z-index:50;pointer-events:none;filter:brightness(.9) drop-shadow(0 0 20px rgba(0,0,0,.5))}.pos-shoulder-otto{width:1300px;transform:rotate(5deg)}.helpdesk-customer-spot{position:absolute;left:50%;bottom:4vh;z-index:20;transform:translateX(-50%)}.pos-customer-desk-vUltimate{transform:scale(1)}@keyframes breathe{0%,to{transform:translateY(0) scale(1)}50%{transform:translateY(-3px) scale(1.002)}}@keyframes frustratedShake{0%,to{transform:translateX(0) scale(1) translateY(0)}25%{transform:translateX(-2px) translateY(1px)}50%{transform:translateX(2px) translateY(-1px) scale(1.001)}75%{transform:translateX(-1px) translateY(1px)}}@keyframes happyBounce{0%,to{transform:translateY(0) scale(1)}50%{transform:translateY(-6px) scale(1.005)}}.anim-neutral{animation:breathe 4s ease-in-out infinite}.anim-frustrated{animation:frustratedShake 3s ease-in-out infinite}.anim-happy{animation:happyBounce 3s ease-in-out infinite}.cinematic-subtitle-box{position:absolute!important;left:50%!important;transform:translateX(-50%)!important;bottom:220px!important;width:700px!important;max-width:calc(100vw - 700px)!important;z-index:9999!important;pointer-events:none!important}.cinematic-subtitle-box.starbucks-subtitle-box{right:40px!important;left:auto!important;transform:none!important;width:400px!important;bottom:110px!important}.cinematic-subtitle-box.lara-subtitle-box{bottom:240px!important}.cinematic-subtitle-box.turkcell-subtitle-box{top:20px!important;bottom:auto!important}@media (min-width:769px) and (max-width:1200px){.stage-side-overlay{width:280px!important}.cinematic-subtitle-box{width:500px!important;max-width:calc(100vw - 600px)!important;bottom:220px!important}}.active-dialogue-turn{background:rgba(0,0,0,.85);backdrop-filter:blur(20px);border:1px solid rgba(255,255,255,.08);padding:30px 45px;border-radius:20px;text-align:center;box-shadow:0 20px 50px rgba(0,0,0,.6);border-top:3px solid var(--tk-yellow)}.speaker-name{font-size:.9rem;color:var(--tk-yellow);font-weight:900;text-transform:uppercase;letter-spacing:2px;margin-bottom:15px}.speaker-text{font-size:1.25rem;font-weight:400;line-height:1.6;color:#fff;text-shadow:0 2px 4px rgba(0,0,0,.5)}.stage-hud-bottom{position:absolute;bottom:0;width:100%;background:#000;padding:2vh 4vw;gap:2vw;z-index:200;border-top:1px solid #111;max-height:15vh}.stage-hud-bottom,.sys-btn{display:flex;align-items:center}.sys-btn{background:#050505;border:1px solid #222;color:#555;padding:12px 25px;border-radius:12px;flex-direction:column;gap:5px;cursor:pointer;transition:all .3s}.sys-btn.unlocked{border-color:var(--tk-yellow);color:var(--tk-yellow);box-shadow:0 0 20px rgba(255,195,0,.1)}.sys-btn span{font-size:.75rem;font-weight:800;text-transform:uppercase}.lock-tag{font-size:.6rem;color:#ef4444}.hud-input-row{flex:1;display:flex;gap:20px}.hud-input-row input{flex:1;background:#080808;border:1px solid #1a1a1a;padding:18px 30px;color:#fff;border-radius:15px;font-size:1.1rem;outline:none;transition:border-color .3s}.hud-input-row input:focus{border-color:var(--tk-yellow)}.hud-input-row button{background:var(--tk-yellow);border:none;padding:0 50px;border-radius:15px;font-weight:900;color:#000;cursor:pointer}.stage-side-overlay{position:absolute;top:120px;right:0;width:320px;z-index:180;display:flex;flex-direction:column;gap:20px;max-height:calc(100vh - 240px);overflow-y:auto;scrollbar-width:none;-ms-overflow-style:none;padding-bottom:20px}.stage-side-overlay::-webkit-scrollbar{display:none}.stage-side-overlay.left-hud{right:auto;left:0}.stage-side-overlay.left-hud .side-coach-panel{border-left:none;border-right:1px solid rgba(255,255,255,.08);border-radius:0 20px 20px 0}.side-coach-panel,.side-metric-panel{background:rgba(0,0,0,.85);backdrop-filter:blur(30px);border:1px solid rgba(255,255,255,.08);border-right:none;border-top-right-radius:0;border-bottom-right-radius:0;padding:30px;border-radius:20px 0 0 20px}.side-coach-panel header,.side-metric-panel header{font-size:.75rem;color:var(--tk-yellow);font-weight:800;letter-spacing:2px;margin-bottom:20px;display:flex;align-items:center;gap:10px}.metric-row{margin-bottom:18px}.m-label{font-size:.8rem;display:flex;justify-content:space-between;font-weight:700;margin-bottom:8px}.m-bar{height:4px;background:rgba(255,255,255,.05);border-radius:2px;overflow:hidden}.m-fill{height:100%;background:var(--tk-yellow);box-shadow:0 0 10px var(--tk-yellow)}.coach-bubble-modern{font-size:.95rem;line-height:1.7;font-weight:500;color:#e2e8f0}.crm-overlay{position:absolute;inset:0;background:rgba(0,0,0,.95);z-index:500;display:flex;align-items:center;justify-content:center;backdrop-filter:blur(20px)}.crm-window{width:950px;max-width:90vw;max-height:85vh;background:#fff;color:#000;border-radius:15px;overflow-y:auto;box-shadow:0 50px 100px rgba(0,0,0,.5);transform-origin:center;transform:scale(.95)}.crm-header{background:var(--tk-blue);color:#fff;padding:20px 40px;display:flex;justify-content:space-between;align-items:center}.crm-tab{font-size:.9rem;font-weight:800;display:flex;gap:12px}.crm-content{padding:50px}.profile-header{display:flex;gap:30px;align-items:center;margin-bottom:40px}.p-avatar{width:70px;height:70px;background:#f1f5f9;border-radius:50%;border:3px solid #e2e8f0}.p-info h3{font-size:1.8rem;font-weight:900}.p-status{color:#16a34a;font-weight:800}.p-tier{margin-left:auto;background:var(--tk-blue);color:#fff;padding:8px 20px;border-radius:8px;font-weight:900;font-size:.85rem}.crm-data-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:30px;margin-bottom:40px}.crm-stat-card{padding:30px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:15px}.crm-stat-card label{font-size:.65rem;font-weight:900;color:#64748b;text-transform:uppercase;margin-bottom:12px;display:block}.crm-stat-card strong{font-size:1.5rem;font-weight:900;color:#0f172a}.crm-stat-card.danger{border-left:8px solid #ef4444}.crm-stat-card.warning{border-left:8px solid #f59e0b}.insight-box{display:flex;gap:25px;background:#fffbeb;border:1px solid #fef3c7;padding:30px;border-radius:20px;color:#92400e;line-height:1.7}.i-icon{color:#f59e0b}.character-floor-glow{position:absolute;bottom:0;left:50%;transform:translateX(-50%) rotateX(75deg);width:350px;height:120px;background:radial-gradient(ellipse at center,rgba(0,0,0,.9) 0,transparent 70%);z-index:-1}.char-loader{width:100%;height:100%;background:rgba(255,255,255,.02)}.history-overlay-panel{position:absolute;top:40px;left:40px;width:400px;height:calc(100vh - 200px);background:rgba(0,0,0,.85);backdrop-filter:blur(30px);border:1px solid rgba(255,255,255,.08);border-radius:20px;z-index:99999;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 20px 50px rgba(0,0,0,.5)}.history-header{padding:25px 30px;background:rgba(255,255,255,.03);border-bottom:1px solid rgba(255,255,255,.05);display:flex;justify-content:space-between;align-items:center;font-size:.8rem;font-weight:800;color:var(--tk-yellow);letter-spacing:2px}.history-close-btn{background:transparent;border:none;color:#aaa;cursor:pointer;display:flex;align-items:center;transition:color .2s}.history-close-btn:hover{color:#fff}.history-content{padding:30px;flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:20px}.history-msg-blob{padding:18px 22px;border-radius:18px;line-height:1.5;align-self:flex-start;max-width:90%;font-size:.95rem}.history-msg-blob.customer{background:rgba(255,255,255,.05);color:#fff;border-bottom-left-radius:4px}.history-msg-blob.employee{background:rgba(0,53,128,.4);border:1px solid rgba(0,53,128,.8);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.msg-sender{font-size:.7rem;color:rgba(255,255,255,.5);font-weight:800;text-transform:uppercase;margin-bottom:6px;letter-spacing:1px}.msg-text{font-weight:400}@media (max-width:768px){.stage-hud-top{padding:15px 20px;flex-direction:column;align-items:flex-start;gap:10px}.brand-zone{width:100%;justify-content:flex-start}.scenario-label h1{font-size:.9rem}.tk-logo-badge{height:35px;width:35px}.status-indicators{width:100%;justify-content:space-between}.ind-pill{padding:8px 15px;font-size:.7rem}.character-mask{width:100vw;height:70vh}.pos-employee-entrance{left:-10vw;transform:scale(.8);bottom:5vh}.pos-customer-entrance{right:-10vw;left:auto;transform:scale(.8);bottom:5vh}.helpdesk-customer-spot{left:50%;bottom:5vh}.cinematic-subtitle-box{width:95vw!important;max-width:95vw!important;bottom:220px!important}.active-dialogue-turn{padding:15px 20px}.speaker-name{font-size:.75rem;margin-bottom:8px}.speaker-text{font-size:1rem}.stage-hud-bottom{padding:10px;gap:10px;max-height:none;flex-wrap:wrap;justify-content:center}.hud-input-row{width:100%;gap:10px}.hud-input-row input{padding:12px 15px;font-size:.95rem}.hud-input-row button{padding:0 20px;font-size:.9rem}.sys-btn{padding:8px 12px}.sys-btn span{display:none}.stage-side-overlay{display:none!important}.crm-window,.history-overlay-panel{width:95vw;left:2.5vw;max-width:95vw;transform:scale(1);top:2.5vh;height:95vh;max-height:95vh;border-radius:10px}.crm-header{padding:15px 20px}.crm-content,.history-content{padding:20px}.profile-header{flex-direction:column;text-align:center;gap:15px}.p-tier{margin-left:0}.crm-data-grid{grid-template-columns:1fr;gap:15px}.crm-stat-card{padding:15px}.insight-box{flex-direction:column;padding:15px}.history-overlay-panel{left:5vw;width:90vw}.simulation-root h1{font-size:1.8rem!important}}.coach-feedback-top-panel{position:absolute!important;top:15px!important;left:calc(50% + 40px)!important;transform:translateX(-50%)!important;width:600px!important;max-width:calc(100vw - 700px)!important;background:rgba(0,0,0,.9)!important;backdrop-filter:blur(25px)!important;border:1.5px solid var(--tk-yellow)!important;border-radius:15px!important;padding:15px 25px!important;z-index:500!important;box-shadow:0 20px 40px rgba(0,0,0,.7)!important;pointer-events:auto!important}.coach-feedback-top-panel header{font-size:.75rem;color:var(--tk-yellow);font-weight:800;letter-spacing:2px;margin-bottom:8px;display:flex;align-items:center;gap:10px}.coach-feedback-top-panel .coach-bubble-modern{font-size:.9rem;line-height:1.5;color:#fff;font-weight:500}@media (min-width:769px) and (max-width:1200px){.coach-feedback-top-panel{width:500px!important;max-width:calc(100vw - 600px)!important;top:15px!important}}@media (max-width:768px){.coach-feedback-top-panel{width:90vw!important;max-width:90vw!important;top:15px!important;left:50%!important}.cinematic-subtitle-box{max-width:95vw!important;bottom:220px!important}.cinematic-subtitle-box,.cinematic-subtitle-box.starbucks-subtitle-box{width:95vw!important;left:50%!important;transform:translateX(-50%)!important}.cinematic-subtitle-box.starbucks-subtitle-box{right:auto!important}.customer-card-container{margin-top:60px!important;height:30vh!important}}@media (max-width:1024px){.stage-side-overlay{display:none!important}.cinematic-subtitle-box,.cinematic-subtitle-box.starbucks-subtitle-box,.coach-feedback-top-panel{width:90vw!important;max-width:650px!important;left:50%!important}.cinematic-subtitle-box.starbucks-subtitle-box{right:auto!important;transform:translateX(-50%)!important}}@keyframes bounce{0%,to{transform:translateY(0)}50%{transform:translateY(-5px)}}@keyframes spin{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}.pos-employee-entrance.kvkk-char{left:18%!important;transform:translateX(-18%)!important}.cinematic-subtitle-box.kvkk-subtitle-box{left:auto!important;right:4%!important;transform:none!important;width:56%!important;max-width:800px!important;bottom:230px!important}.goals-bubble{font-size:.85rem!important;line-height:1.45!important}.no-scrollbar::-webkit-scrollbar{display:none!important}.no-scrollbar{-ms-overflow-style:none!important;scrollbar-width:none!important}@media (max-width:768px){.landing-nav{padding:10px 15px!important}.landing-nav-link,.landing-search-wrap{display:none!important}.landing-lang-switch{transform:scale(.9)}.landing-signin-btn{padding:8px 16px!important;font-size:.85rem!important}.login-left-panel{display:none!important}.login-right-panel{flex:1 1 100%!important;justify-content:flex-start!important;padding:60px 15px 20px!important}.login-right-panel h1{font-size:1.4rem!important}.login-right-panel p{font-size:.7rem!important}.dashboard-header-container{flex-direction:column!important;align-items:flex-start!important;gap:15px!important;padding:16px!important}.dashboard-header-title{font-size:1.4rem!important}.dashboard-tabs-container{overflow-x:auto!important;display:flex!important;flex-wrap:nowrap!important;padding-bottom:5px!important;-webkit-overflow-scrolling:touch!important}.dashboard-tabs-container button{white-space:nowrap!important;padding:10px 14px!important;font-size:.95rem!important}.advisors-header{padding:15px!important;flex-direction:column!important;align-items:flex-start!important;gap:15px!important}.advisors-board-label{display:none!important}.advisors-title{font-size:1.8rem!important}}